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Customer Testimonials
Hi Gary and team, I have had my 2.2m observatory for over 15 months now and I have to say it is one of the best decisions I have made. It has enhanced my enjoyment of astronomy no end. Being able to go out and be fully set up for imaging within 10 minutes is fantastic! Even better is the fact that my gear is kept perfectly dry and ready to go despite the atrocious weather we sometimes get here, and I can close down within a minute if the clouds roll in. The dome itself is all still in as-new condition, which is testament to the build quality and installation. I have successfully imaged on at least 100 occasions since installation. Without the dome this would not have been possible. All best wishes for the future and thanks again.
Steve, Wiltshire.
Hi Gary, Dave, Ian and Steve
A big thank you to you all for my observatory, it’s amazing! Dave and Ian did a great job installing it. What a delight it is to be set up and viewing a target in just a few minutes with no heavy lifting, no messing about in the dark and no risk of a sore back either. Despite it being midsummer, and not really dark, I’ve probably done more observing in the last three weeks than I’ve done in the last year, no longer do I look out and think… “oh it’s a bit cloudy I won’t bother”…. Instead I think…. “let’s get out there and see what’s to be seen through the gaps in the clouds!”.. it’s proving quite transformational for my hobby. As you can see from the piggy backed Lunt it gets used during the day too… why waste it! The dome shutter come in very handy as a shade and it was much cooler in the observatory than outside last week… All in need now is a beer fridge!
All the very best and thanks again
Dave
Hi Dave. Many thanks for the delivery of the Observatory this morning. It looks splendid.
Can't wait to get it commissioned and in action. Only one hairy moment as my son and I lifted the dome into position. It looked easy on the video.
Apart from that I am well pleased, thanks also to Gary
Best wishes
Alec
Hi Gary, Just a brief note to thank you for arranging the automation upgrade to my 2.2m Pulsar Observatory. The observatory has been quite superb and has made astro-imaging so much easier to enjoy and the new automation system has added further to the ease of use. Perhaps you would be kind enough to pass on my thanks to Dave and Steve for the exemplary work that they performed in carrying out the upgrade – they were quick, tidy and efficient. They gave the system a very thorough test before leaving me to enjoy my new purchase and it has performed flawlessly ever since. I wish you and your team all the best for the future and I would certainly recommend your company to anyone interested in installing either a manual or automated domed observatory.
Steve Richards, Nr Wiston
Hello Gary, Really big smile on my face this evening. The new PULSAR 2.2 fully automated observatory was installed this morning by Dave and Steve, it is always a pleasure to meet people so professional in approach and happy in what they are doing. The build quality and finish of the new observatory looks superb and the new rotation and shutter drive controller a big step up from competing systems. It was worth the wait for this observatory and I am looking forward to making full use of it in the coming years.
William Bristow, Dorset
Dear Gary, Reference – Sharples School’s Singadia Observatory . Our school observatory took years of planning because we wanted to ensure that a fantastic resource for the school and its community would be a lasting legacy. I would like to thank you and your team with the excellent input that you provided us with, from the start of the project to the finish. Your website was very useful during the initial planning phase and it made us aware of all the requirements for our observatory. Your telephone support was really professional and anything you could not supply, you pointed us in the right direction so that we could source the items at a competitive cost. Planning an observatory provides technical challenges and it is always better to do the research and ask the experts for their advice. In this, you gave advice which was not only very useful technically but it also cost effective, which meant we could then spend on upgrading our wish list. It was the right decision to motorise the dome and the shutter, you did a great job travelling all the way from Norfolk to install this during adverse weather conditions. Our students were wowed by these extra automatic features of the dome and telescope. I must also compliment you on your after sales service, brilliant; you continue to provide us with upgrades and invaluable telephone support. At the start of the project, we were considering a number of Observatory suppliers, after some thorough research we selected Pulsar Observatories and I am delighted to say, you did not disappoint us. I would recommend, without any hesitation, Pulsar Observatories for anyone seeking value for money and quality.
Yours sincerely, Mukesh Singadia, Deputy Headteacher (Retired)
Hi Gary, I would like to thank Steve and Dave for the professional way that the install was done and there courtesy in which they conducted themselves. Thank you all and wish the business continues in the manner which I experienced. Take care.
Fred, Gloucester
Hi Gary. I just wanted to say I’m delighted with my new dome automation system. Steve and Dave did a great job yesterday. I have the older style 2.2m observatory with the metal track, so they had to remove the dome, modify the walls, fit new wheels and fit a new dome as well as fitting the rotation and shutter equipment. They also did a very neat job of fitting the additional equipment bay I had ordered. The whole system, including the new software and the bluetooth link to the shutter mechanism, work flawlessly. The only slight problem I had was down to me – the Ascom chooser didn’t recognise the Pulsar driver at first, but that was because I hadn’t updated Ascom. As soon as I loaded the latest version (6.2) everything was fine.
Please pass on my thanks to Dave and Steve for a great job.
Derek, Worksop
Many thanks for installing the 2.7m Pulsar yesterday. It looks great in the garden and the RAL gel-coat ‘Light Green’ is especially good – exactly as I had envisioned it!
Please pass on my thanks once again to David and Steve who did an excellent job on the assembly and installation.
Mark Harman, Oxford
The Pulsar Team installed my 2.2 observatory last November, and worked so professionally that it was completed in a short space of time. The weather was poor, but that did not deter them, they did not leave until I was happy with the operation of all the domes functions and had the confidence in using it. Pulsar Domes customer care must be one of the best I have ever experienced! Well done! (My only problem is that it has not stopped raining since the installation!!!)
Dave Buchanan, Liverpool
Dave, Many thanks for a really great job today. It was a pleasure meeting you and maybe see you at the next Astrofest!
Mark Trapnell, Spain
Hi,Firstly, many thanks for installing the 2.2 metre dome earlier this year, it is fantastic to be inside; now all I need is time off work and weather to coincide!
Alan Higgs, North Lincolnshire
A Good Day Gary, Thank you for doing a great job setting up my new dome!
Wayne Shakell, Wales
Hi Gary. This is just a short note to say how very pleased I am with the observatory dome that your team installed recently. It was also a pleasure to talk to them during the day.
Ted Sadler, Bedfordshire
The observatory has now gone through a full cycle of the seasons and I am pleased to report that it has stood up to everything that the harsh Sheffield weather has thrown at it. The last few weeks here have seen several significant snowfalls, along with high winds, but nothing has penetrated the interior and my equipment remains bone dry and ready for action whenever the weather abates.
This has been a great purchase that has transformed my astronomical activities and significantly increased the number of observational opportunities. It has also made life much more comfortable for my aching bones! Well done on a great product!
Bill Leatherbarrow, Sheffield
Good news, my dome laughs in the face of 113mph winds, thank god. Well done!
All the best Aaron.
Aaron Urquhart, Inverness
Extremely good, well made and well thought out observatory. It has improved my astronomy experience beyond all expectations and made such a difference I upgraded my scope and spend more hours in comfort with the stars rather than dragging equipment in and out of the garden.Great dome and what a difference.
Jim Stonton, Bedfordshire
Have to say it ticks all the boxes of what a garden observatory should be, spacious, easy to use and it looks great!!
Jim Messenger, Bucks
Hi Gary, having erected the observatory this weekend, I must congratulate you in producing a top quality, well designed and beautifully manufactured product, and something which is excellent value for money; I would have no hesitation in recommending your observatory to anyone wishing to buy such an item, they will not find a better home for their telescope on the market today.
Well done Gary, and many thanks for your help and advice during the purchase process.
Tim Fox, West Yorkshire
Thanks for your installation visit the other week and the efficient, speedy installation. I've now got all the equipment and electrics installed. I have had enough clear skies to align the equipment and am already getting more use out of my equipment. Thanks once again for your attention and service.
Ed Orme, Derbyshire
What a beautiful observatory..... Much more than I expected. Gary, you have a great product with the observatory. I am very pleased I got you to assemble the observatory as the dome rotates with the push of a couple of fingers. It is smooth and quiet. And the motorised dome rotation is so easy to use. The shutter is an easy flip of two latches and pull of a cord to slide open. Now, not only am I out of the weather and dew, but I have room to spare for friends and visitors. Great Job Guys. Keep up the good work. I'm glad I found yours. Thanks to you and your team, I'm a very happy and warm Astronomer...
Steve Cruttenden, Berkshire
Hi Gary,
It has been some time since you delivered my Observatory and all I can say is how wonderful it is to be protected from the elements, assembly was so quick and simple, no issues whatsoever.
Brendan Tynan, Renfrewshire
This is just a quick email to explain how happy and grateful I am with the installation of my 2.2m dome on 01/11/2013 in Denbighshire.
On the day of the installation the weather was horrible and Gary and his colleague battled through the weather to finish off the installation.
I would like to take a moment and personally thank Gary and his colleague on the excellent work that they did on the day in question.
Many thanks again Pulsar Observatories for making my dream become a reality and the excellent service that I experienced on the day of my dome installation.
I wish Pulsar Observatories all the very best for the future.
Christopher Cooper, Wales
Again, thanks to you, Dave and Mike for all your fine work installing it. I will send some photos when fitted out.
David Powley, Gloucestershire
May I commend you and Dave for the work you did yesterday and I hope you both arrived safely back in Norfolk.
Iain Cartwright, West Kilbride
Many thanks to you and Dave for the great installation job on the dome. Very pleased so far.
Andy Dix, Suffolk
The Obsy is brilliant. It has seen a fair bit of use and was clearly a very sound investment. Many thanks for a brilliant product.
Wayne Byrne, Waterlooville
First of all, I am well pleased with the observatory. Thanks very much for all your help. I am now looking to cover the concrete with your flooring option.
Richard Collett, Hampshire
We installed one of the 2.2 domes in a high school roof top today. The domes are wonderful - easy to install and of great quality. We already built the 2.7 and supporting structure, it's waiting to be finished tomorrow. Thank you for your great service and amazing product.
Ido, Israel
Thank you for a wonderful job done. Very pleased with the quality, best astro investment I ever made!
John Adams, Kent
It seems common for people to moan these days, but I thought I would buck the trend by letting you know how delighted I am with the 2.2m Observatory which was delivered last month! It is now installed and my LX200 saw the stars once again last night for the first time in months from within the observatory. The dome is absolutely excellent, the assembly instructions were great and initial concerns about cost were ungrounded now I can see the quality of construction.
We are blessed with dark skies where I live but even so, the dome really helped to dark adapt and block off stray lighting from surrounding areas. I believe this dome will serve me for many years and I just wanted to say many thanks for supplying a great product.
Adam Rawlinson, Kent
Buying a dome at Pulsar was a very good idea, I'm very pleased with the communication with Gary Walker and the delivery to Belgium. Package arrived in perfect shape and not a single part was missing. Dome was easy to assemble.
Emmanuel Fabel, Belgium
Thank you so much for the magnificent dome in my garden! You and Dave certainly made a really good job of putting it all together and I am delighted.
John Stone, Sussex
A great product, neat workmanship, easy to assemble – Thank you!
Kai v. Shchauroth, Germany
Hello Gary, hope you are OK.
I'm still very pleased with the dome which is much admired by visitors (especially astronomers but also non-astronomers),
Steve Hubbard, Norfolk
From the date I first ordered my 2.7m observatory to the time you and Dave called to deliver and assemble the structure, the service provided has been first class.
Having installed my Celestron CGE Pro and other equipment inside, I was delighted to find there is so much space to move around when observing in the darkness.
It really is a beautiful looking structure, with so many features and I would strongly recommend Pulsar Observatories to anyone considering purchasing a secure and permanent 'home' for their valuable telescopic equipment.
Tony Haines, Buckinghamshire
I want to say thank you very much for fast shipping. The quality of the observatory is just fantastic! we love it!
Oliver Forster, Germany
Thank you for a really great job installing the new observatory - fast and efficient.
Greg Parker, Hampshire
Finally back at home and have had a chance to look at the completed observatory. I am delighted with it; it certainly lives up to your web site and I look forward to many happy nights looking at the stars.
Jonathan Clarke, Surrey
Thanks for coming over and completing the dome works , I am very pleased with the quality and service.
Geoff Hutchinson, Worcester
Dear Gary - many thanks for your excellent help with Dave last Thursday - the dome is fully functional! - I'll just have to wait for good weather to seal the base against the elements - thanks again to you and Dave - an excellent service - best wishes Tony.
Tony Funnell, Sussex
I have attached a few pictures of the dome you installed in Tondu. It is doing stirling service and has proved completely watertight. Thanks for a fab job.
Dave Jenkins, South Wales
Thank you and Dave very much for installing my observatory. It has really exceeded my expectations. The components are built to a higher standard than I had expected; the green colour is perfect (from a horticultural rather than an astronomical perspective); and you and Dave really know how to put them together well.
Robin Fraser, Surrey
Just to let you know everything is up and running. Many thanks for all your help - much appreciated. I shall certainly recommend your observatories to anyone that asks.
Antony Crouch, Lincolnshire
Sending you a couple of pictures I took of the Observatory Dome last week. I am over the moon[ figuratively speaking ] with the observatory and I think you will agree it also enhances the architecture of house and garden.
Robert & Mary Buhagiar, Norfolk
Many thanks again for yourself and Dave for the professional installation of the pier and dome. It was particularly reassuring to know the project was developed from observatories that you have built over the years to meet your needs as practical astronomers. I'm sure that having the scope 'always available' will make a great difference to the amount of sky watching that I'll be able to do.
Dave Whillock, Suffolk
We are very happy with the observatory we recently set up in our backyard.
As a little feedback we would like to send you some pictures of the observatory.
The Observatory is located in Toppelsdorf, a small village in Austria, near the border to Slovenia.
Florian Schaumberger, Austria
Used the observatory last night, clear for a change - it was great, nice to be inside looking out, dome and shutter operate just fine and it really cuts out light from those dreadful sodium street lamps.
Len Telford, Dorset
I thought I should give you some feedback about the new dome you sent me.
I have been using it for about two months or maybe a bit more. I am very happy with it.
It is a beautiful dome, quite spacious and very suitable for my current setup in it.
Leonard Mercer, Malta
Just wanted to say how pleased I am with the observatory and pier. Now a few clear nights wouldn't go amiss!!
Steve Aldridge, West Sussex
Thanks for the installation of my dome yesterday - I'm very pleased with the quality etc. I have attached a photo of the dome and me posing by it. I will send you a collection of the photos I took in a few days time.
Paul Andrew, Kent
